Rebel uses Eliq to put the customer first 

Rebel Energy has launched a new app for customers to monitor, track and manage their energy usage on the move.   Developed by Eliq, the energy technology platform provider, it encourages customers to submit meter readings directly to their account and see useful information about usage, bills, payments, account balance and more.

Bwalya Kasase, Head of Operations at Rebel Energy has been working closely with Eliq throughout the app’s development.  He says: “It has been great to be able to lean on the technological knowhow of Eliq in order to bring this app to our customers.  Now our customers can better manage their energy use.  Rather than waiting for their monthly bill, people can log on whenever they want and gain a deeper insight into how much they are spending in real time.”

Alex Ross, Project Manager at Eliq says: “We have loved working with Rebel because here is an energy supplier who is doing everything it can to end fuel poverty by helping its customers directly.

“Energy inefficiency is a large problem in the UK. Wastage costs money and harms the planet. Rising energy costs make this even more urgent. By choosing Eliq, Rebel provides yet another additional service to their customers, giving them the tools to understand their consumption through intelligent energy insights. Rebel customers will be empowered to take action on their energy usage, save money and get a better feeling of being in control.”

Already in the first two weeks of rollout, over 60% of Rebel Energy’s customers have downloaded the app.  Rebel continues to partner with Eliq to build a customer account portal for use on large screens.

The new Rebel Energy App is available in the Google Play & Apple App store for Rebel Energy customers to download free.