Energy Bills Support Scheme

I am sure you will have heard in the recent media that the HM Government will be applying a discount of £400 to all household energy accounts funded by the Energy Bill Support Scheme.
This discount will be applied as a credit to your energy bill in instalments over the next six months starting from October 2022 through to March 2023.
For Pay Monthly customers this will mean:
- This discount will be applied as a credit to your energy bill in installments over the next six months starting from October 2022 through to March 2023.
- There is no sign up to receive these payments.
- You do not have to pay the £400 back.
For Prepayment/Top Up customers this will mean:
- Customers on traditional prepayment meters will receive a credit via a voucher or a Special Action Message (SAM) every month for the six months of the scheme, which can be redeemed at your usual Top Up point issued by SMS Text Email or post.
- Please make sure that we have all your correct and up to date contact details so you will receive your credit in a timely fashion.
- The monthly vouchers will be made up of two vouchers for £67 of credit, then four vouchers for £66 of credit.
- There is no sign up to receive these payments.
- You do not have to pay the £400 back.
Further information regarding the scheme can be found on the dedicated help for households page: https://helpforhouseholds.campaign.gov.uk/
Beware of scams Please be aware that regardless of your meter or account type you will NEVER be asked for your bank details at ANY point to receive the payments